Independent retail store interior with shelved apparel and goodsE-Commerce & Retail

Storefront and back office, finally in agreement.

We unify the systems behind modern retail — storefronts, marketplaces, ERP, warehouses, and customer data — so orders flow without intervention and every channel sells from the same truth.

Every channel you add multiplies the plumbing.

Retail used to mean one storefront and one stockroom. Now a mid-market retailer runs a web store, two marketplaces, a POS system, a 3PL, an ERP, and an email platform — and every pair of systems is another place where orders, inventory, and customer records can disagree.

The symptoms are familiar: overselling during peaks, refunds caused by stale stock counts, customer service agents asking shoppers to repeat information the business already has. None of these are staffing problems. They are integration problems, and they compound with every new channel until the operation is held together by CSV exports and late nights.

Inventory truth split across channels

Stock levels live in the ERP, the storefront, the marketplaces, and the 3PL — and they agree only occasionally.

Order exceptions handled by hand

Failed payments, split shipments, address issues, and returns fall out of the automated path and into someone's inbox.

Customer data in silos

Purchase history, support tickets, and marketing consent live in separate tools, so no one sees the whole customer.

Peak seasons that stress every seam

Promotions and holidays multiply volume overnight. Manual processes that cope in March break in November.

Systems we build for retail operations.

We build the integration and automation layer that lets a lean retail team operate like a much larger one — orders, stock, and customer data moving between systems without human relay.

Order & inventory unification

One synchronized flow of orders and stock across storefronts, marketplaces, POS, and warehouses — with buffers and rules that prevent overselling before it happens.

Multi-channel stock sync · Order orchestration · Oversell protection

Storefront, ERP & 3PL integration

Reliable connections between your commerce platform, back-office ERP, and fulfillment partners, so an order placed at midnight is picked in the morning without anyone touching it.

Commerce platform APIs · ERP synchronization · 3PL & carrier feeds

Customer data & CRM

A single customer record assembled from orders, support history, and marketing activity — giving service teams context and marketing teams accurate segments.

Unified customer profiles · Service context views · Segmentation-ready data

Retail analytics & reporting

Sales, margin, and inventory reporting across every channel from one governed source — so trading decisions stop waiting on someone's spreadsheet.

Channel sales reporting · Margin & SKU analysis · Inventory ageing

How we build for retail without stopping trade.

Retail systems earn money every hour they run. Our engagements are structured so improvement never interrupts trading.

Live channels stay live

Integrations are introduced alongside existing processes and cut over channel by channel — trade continues throughout.

Peak-season aware

Rollouts are planned around your trading calendar, and systems are load-tested against your peak volumes, not your averages.

Exceptions get a home

Every automated flow ships with an exception queue and clear ownership — nothing falls silently into a log file.

Your platforms, not our preferences

We build on the commerce and ERP platforms you already run. Replatforming is a last resort, not a default recommendation.

Common questions.

Discuss your channel operations.

Tell us where orders and inventory go wrong today — the workaround spreadsheet, the daily exports, the peak-season firefight. We will show you what it takes to make the channels agree.

Get in touchAll industries

No commitment. No pitch deck. Just a technical conversation.